Amakhasimende adinga isizathu esisodwa kuphela sokucasuka futhi ahambe.Ngeshwa, amabhizinisi abanikeza eziningi zalezi zizathu.Zivame ukubizwa ngokuthi “Izono Eziyisi-7 Zesevisi,” futhi izinkampani eziningi zikuvumela ukuthi zenzeke ngokungazi.

Ngokuvamile ziwumphumela wochwepheshe be-front-line abangaqeqeshwanga kahle, bacindezeleke kakhulu noma bobabili.

"Isevisi yamakhasimende eyingqayizivele iyithuluzi elinamandla lokuthengisa elizonikeza wena nenkampani yakho inzuzo yesikhathi eside yokuncintisana," kusho umqeqeshi wenkonzo yamakhasimende kanye nokuthengisa.

Ngakho-ke kubalulekile ukuthi wonke umuntu aqonde izono zenkonzo nokuthi ungazigwema kanjani.Okungcono nakakhulu, kusho uSchmidt, “Paka amakhasimende akho athembekile ukuze azizwe eqashelwa futhi aziswa.”

Okufanele ukugweme

Nazi "izono" okufanele uzigweme, ngokusho kukaSchmidt:

1. Ukunganaki.Imibuzo nezinkinga zamakhasimende zibalulekile kubo, futhi balindele ukuthi leyo mibuzo nezinkinga kuzoba ezibalulekile kubantu abenza nabo ibhizinisi.Lapho abasebenzi bebonakala bengenandaba—mhlawumbe ngenxa yokuthi bamatasatasa noma bengabonisi mizwa ngephimbo labo—amakhasimende azocasuka.
2. I-Brush-off.Lokhu kuvame ukuza ngendlela yezihlahla zefoni, lapho amakhasimende engakwazi ukudayela kumuntu.Kwezinye izimo, yilapho ummeli oyedwa edlulisela ikhasimende komunye umuntu ukuze athole usizo.Umuntu ozwa amakhasimende kuqala kufanele cishe ngaso sonke isikhathi aqiniseke ukuthi ujabule kuze kube sekugcineni.
3. Ukubanda.Lokhu ukunganaki kanye nokuxubha kuhlangene futhi kubi kakhulu.Kulesi simo, isisebenzi singase sehluleke ukuvuma ukuthi ikhasimende lilethe inkinga esemthethweni noma lingase liyilungise njengokungathi iwuhlupho.Amalayini angaphambili adinga ukuhlala efudumele futhi egxile kumuntu oyedwa ngesikhathi.
4. Ukuzithoba.Uma izisebenzi zisebenzisa i-jargon, ama-akhronimi noma ulimi olungezwakali njengalokho okusetshenziswa amakhasimende, bayehlisa.Abasebenzi abaphambili bafuna ukulingisa ulimi lwamakhasimende nezinga lokukhuluma, futhi bagweme i-jargon yenkampani nemboni.
5. Irobhothi.Lokhu kuvame ukuboniswa kuchwepheshe wesevisi yekhasimende oqala ukusebenzisana ngokucela izinombolo ze-akhawunti, izinombolo zocingo noma olunye ulwazi olujwayelekile, kunokuzama ukwenza ingxoxo.Abasebenzi bafuna ukubuza okungenani umbuzo owodwa womuntu siqu ngaphambi kokuya emsebenzini.
6. Izincwadi zokubusa.Lapho abasebenzi belandela imithetho nje, esikhundleni sokusebenzisa ingqondo noma izinhliziyo zabo, bazithola bebandayo futhi abangenandaba.Lokho kungase kulunge emisebenzini evamile, kodwa izimo eziyinkimbinkimbi, ezithinta imizwa nezikhethekile zihlala zibiza ukucabangela.
7. Ukugijima.Izisebenzi zingase zinikeze amakhasimende ithuba lokugijima lapho njalo ephakamisa ukuthi amakhasimende abheke iwebhusayithi, agcwalise amaphepha noma ashaye olunye ucingo.Izikhathi eziningi, abasebenzi badinga ukuhamba nabo kulokho okudingeka bakwenze.Ekugcineni, amakhasimende azokwazi ukuzitholela wona.

Kuthathwe ku-inthanethi