Cishe u-70% wamakhasimende abe nokuzizwisa okuhle kwamakhasimende angakuncoma kwabanye.

Bakulungele futhi bazimisele ukukuhalalisela ezinkundleni zokuxhumana, bakhulume ngawe esidlweni sakusihlwa nabangane, bathumelele abantu abasebenza nabo imiyalezo noma bashayele umama wabo ucingo besho ukuthi umuhle.

Inkinga iwukuthi, izinhlangano eziningi azenzi kube lula kuzo ukusabalalisa uthando ngokushesha.Bese amakhasimende eqhubekela kokulandelayo empilweni yawo ematasatasa yomuntu siqu neyomsebenzi futhi akhohlwe ukusabalalisa igama.

Kungakho ufuna ukwenza okwengeziwe ukuze ukhuthaze amakhasimende ajabule ukuthi atshele abanye mayelana nokuzizwisa kwabo okuhle nawe.

Nazi izindlela ezine zokubasiza bakwenze:

Ungalokothi uvumele ukuncoma kungabonakali

Amakhasimende avame ukusho izinto ezinjengokuthi, "Kwakuhle lokho!"“Uvelele!”“Lokhu kube yinto emangalisayo!”Futhi abasebenzi abaphansi abathobekile baphendula ngokuthi “Ngiyabonga,” “Ngenza nje umsebenzi wami,” noma “Bekungelutho.”

Bekuyinto!Futhi abasebenzi abezwa izincomo bafuna ukubonga ngokushesha amakhasimende, bese bebacela ukuthi basakaze izwi.Zama lokhu:

• "Ngiyabonga kakhulu.Ungathanda ukwabelana ngalokho ekhasini lethu le-Facebook noma le-Twitter?"
• “Hawu, ngiyabonga!Ungakwazi ukwabelana ngolwazi lwakho ezinkundleni zokuxhumana futhi usimake?"
• “Ngijabule kakhulu ngokuthi singakusiza.Uzokwazi ukutshela ozakwenu ngathi?"
• “Siyabonga ngokuncoma.Ngingakucaphuna ephephandabeni lethu le-imeyili?"

Basize baxoxe indaba

Amanye amakhasimende ajabule futhi azimisele ukusabalalisa igama.Kodwa abanaso isikhathi, ukufinyelela noma ukuthambekela kokukwenza.Ngakho-ke bazokwenqaba - ngaphandle uma ubathathela umzamo.

Uma bemanqikanqika ukwabelana bebodwa, buza ukuthi ungakwazi yini ukubhala kabusha noma ubeke ngamafuphi impendulo eyakhayo abayinikezile.Bese ucela ukubathumelela imisho embalwa ukuze bakwazi ukwabelana nabanye emphakathini, noma bangagunyaza futhi nawe ukwazi ukwabelana nabanye emphakathini.

Bamba ngokuqhubekayo futhi usakaze igama elihle

Amakhasimende ngezinye izikhathi adinga nje ukunyakaziswa ukuze abelane ngezindaba zawo ezinkulu ezinhle.Ezinye izindlela ezisebenzayo zokuthola nokusabalalisa izindaba:

• Mema amakhasimende ajabule ukuthi ajoyine amathebula ayindingilizi aku-inthanethi noma asomuntu siqu
• Hlela isikhathi sokubashayela futhi ukhulume nabo
• Imibuzo ye-imeyili
• Hlola inkundla yezokuxhumana ukuze uthole amazwibela amahle

Uma uthola impendulo eyakhayo, cela ukuyisebenzisa.

Bamba uthando lwabo

Kumakhasimende anombono omuhle ngenhlangano yakho, imikhiqizo nolwazi - anothando!- bamba imizwa futhi ubasize babelane ngayo.

Amakhasimende angakwazi ukwengeza uhlangothi lwawo lomuntu endabeni - noma ngabe kuku-podcast, ngobufakazi bevidiyo, enkomfeni noma kungxoxo nabezindaba.Banikeze imibuzo embalwa kusenesikhathi ukuze ubenze bakhululeke ngaphambi kwevidiyo noma umsindo.Ungabuza imibuzo eminingi futhi uzwe izindaba ezengeziwe uma ingxoxo isiqala ukugeleza.

Insiza: Ithathwe ku-inthanethi