Uma abantu bengenakho ukuphikelela okwanele, bathola ukwenqatshwa mathupha.Baba manqikanqika ukufika phambi kwelinye elingase libe yikhasimende ngoba ubuhlungu bokwenqatshwa bukhulu kakhulu ukuba bangafaka ingozi.

Ukushiya ukwaliwa ngemuva

Abathengisi abaphikelelayo banamandla okushiya ukunqatshelwa futhi baqhubeke ukusuka lapho.

Nazi izithiyo ezine ezinkulu zokuphikelela namathiphu okuzinqoba:

1. Ukuhlela ukuwa

Ukulahlekelwa ukuphikelela ngokuvamile kungalandelelwa ekuhleleni okungalungile noma ukulungiselelwa okungafanele kwemigomo.Imigomo mikhulu futhi iyibanga elide kangangokuthi abathengisi bavame ukuphuma endleleni futhi balahlekelwe ukholo emandleni abo okuyifinyelela.

Izixazululo: Hlola kabusha imigomo futhi uyihlukanise ukuze udale imiklomelo yesikhashana nomuzwa wokufeza okuthile.Buza:

• Ingabe imigomo icacile futhi isho ngokuqondile lokho okulindelekile futhi nini?
• Ingabe imigomo ingokoqobo futhi ingafinyeleleka?Imigomo engcono kakhulu idinga ukwelula kodwa iyafezeka.
• Ingabe amagoli anamaphuzu okuqala, amaphuzu okuphela kanye nezikhathi ezimisiwe?Imigomo engenazo izikhathi eziwumnqamulajuqu ayivamile ukufezeka.

2. Ukuhluleka ukulalela mayelana nokushintsha kwamathembads

Abavumeli amathemba ukuthi akhulume kakhulu noma bahluleke ukufunda ngokwanele mayelana nokuncintisana kwabo.

Izixazululo:

• Buza imibuzo ehambisana nalokho okushiwo yithemba.
• Vuma lokho okushiwo umcabango ngaphambi kokushintsha indlela yengxoxo.
• Phinda ngamazwi abo lokho okushiwo yithemba ukuze uqinisekise ukuqonda.

3. Ukuntula ukunakekela

Lapho izinga lokunakekela lehla, ukunethezeka ngokuvamile kuyaqala, kubukela phansi ukuphikelela.

Izixazululo:

• Zuza ilungelo lekhasimende lokwenza ibhizinisi futhi ungavele ucabangele lona.
• Qiniseka ukuthi izethulo zigxile kumakhasimende.
• Yazi ukuthi amakhasimende alindele ini, futhi uhlanganyele nawo ukuze udlule lokho okulindelekile.

4. Ukutubeka

Ukutubeka kungabangelwa ukuphindaphinda, isithukuthezi, ukuntula inselele noma inhlanganisela yakho konke kokuthathu.

Izixazululo?Abathengisi kufanele baqonde:

• Amathuba amaningi okuthi enqatshwe kunokwamukelwa umuntu othile.
• Kufanele bazame ukwamukela ukwenqatshwa, hhayi njengesenzo somuntu siqu kodwa njengengxenye yokuphila komthengisi.
• Kufanele babe nokuphikelela ukuze babuyele emuva ekunqatshelweni.

Ukushisekela nokuphikelela

Intshiseko iyisisekelo sokuphikelela.Kuyisithako esiyigugu kukho konke ukuthengisa, ukwakha isibindi nokulungisa izimo zengqondo ezimbi.Ukuze abathengisi baphendule ngomdlandla, kufanele babonise umdlandla ngemikhiqizo namasevisi abo.

Kufanele bakholwe abakushoyo.Kufanele babe nokholo enkampanini yabo, embonini yabo, kanye nekhono labo lokusiza amakhasimende abo.

Izithako ezimbili eziyinhloko zentshiseko zikhangwa umbono omuhle nokuba nokuqiniseka okujulile kokuthi kungafinyelelwa.

Izinto ezine zokuhlela ezibalulekile

Nawa amathiphu amane angase akhulise isasasa:

1. Prakthiza izintshumayelo.Hlanganisa lonke ulwazi olungase luvele ngesikhathi sokwethulwa.
2. Thengisa izixazululo.Amathemba anentshisekelo kakhulu kulokho umkhiqizo noma isevisi engabenzela khona.
3. Phendula.Impendulo evela kulowo olindelekile idala ukuzethemba okuholela ekwandeni kokuphikelela.
4. Qonda ukuthi amakhasimende ayawazi umehluko phakathi kwabathengisi abahambayo nakuba behamba kanye nalabo abazinikele, abashisekayo nabaphikelelayo.

Intshiseko yomuntu siqu

Abathengisi babonisa intshiseko yabo kumathemba ngezindlela ezintathu:

1. Ukuba khona komuntu siqu kuboniswa ngendlela abaziphatha ngayo nendlela abakhuluma ngayo.
2. Amandla omuntu siqu aboniswa ekhonweni labo lokwenza izinto noma ukwenza izinto ezinhle zenzeke kumakhasimende abo nenkampani yabo.
3. Ugqozi oluboniswa enkolelweni yabo eqinile kumkhiqizo wabo wenkampani, isevisi kanye nobumina.

Ukuphikelela esigabeni sokuhlela

Ucwaningo lubonisa ukuthi abathengisi abahlela kakhulu banokuphikelela kunalabo abangakwenzi.Abahleli abangcono kakhulu babuza umbuzo ezindaweni ezine ezibalulekile:

1. Kungani uthenga umkhiqizo noma isevisi yethu?
2. Besingayithuthukisa kanjani?
3. Uwusebenzisa kuphi umkhiqizo noma isevisi yethu?Kanjani?
4. Ngabe umkhiqizo noma isevisi yethu ikusiza kanjani?

Insiza: Ithathwe ku-inthanethi