Ezinye izinkampani zimosha amathuba okwakha ubudlelwano obungcono bamakhasimende e-B2B.Nakhu lapho benza iphutha, kanye nezinyathelo ezinhlanu zokucebisa eyakho.

Ubudlelwano be-B2B bunamandla amaningi okwethembeka nokukhula kunobudlelwano be-B2C, obugxile kakhulu ekuhwebeni.Kuma-B2B, ochwepheshe bezokuthengisa nabasebenza ngamakhasimende bavame ukuba nesikhathi esengeziwe sokwakha nokugcina ubudlelwano obuseduze.

Idatha inothile, ubudlelwano bubi

Inkinga ukuthi, abanye abasifaki isikhathi, ngokusho kocwaningo.

“Amabhizinisi anedatha eminingi kunangaphambili.Nakuba lokhu kuyizinto ezinhle ngezindlela eziningi, kuphinde kwakha isilingo esiyingozi sokuchitha amahora namahora sihlaziya amaspredishithi, futhi kuba sengozini yokudida ukulinganisa ukuze uthole ukuqonda kweqiniso,” kusho abacwaningi.

Esikhundleni salokho, abacwaningi bathi abaholi bokuhlangenwe nakho kwamakhasimende e-B2B bafuna ukuchitha isikhathi esiningi namakhasimende ukuze bathole ukuqonda okujulile ngezinto abazifunayo nezidingo zabo.Nansi indlela:

1. Chitha isikhathi nabasebenzisi bokuphela bangempela

Abathengisi abaningi be-B2B basebenzisana eduze nabathengi babo, abathengisa umkhiqizo kumsebenzisi wokugcina.Lobo budlelwano be-B2B bunikeza amathuba amaningi okuxhumana kanye nempendulo.Ngakho umthengisi ufunda lokho umthengi akufunayo nalokho akudingayo - nokuthi yini umthengiuyacabangaumsebenzisi wokugcina ufuna kanye nezidingo.

Kodwa ungathola ukuqonda okuhle kakhulu ngokuchitha isikhathi kanye nokubheka abasebenzisi bokugcina bemikhiqizo yakho.

Isibonelo, umkhiqizi wokudla okulula angase adlule (noma okungenani akhawule) izinhlolovo, amaqembu okugxilwe kuwo kanye nokubhekwa kwabasabalalisi babo nabazali abathenga ukudla.Esikhundleni salokho, babechitha isikhathi esiningi bekhuluma nezingane ezithola ukudla okulula okupakishwe ekudleni kwazo kwasemini futhi zibheke izindawo zokudlela zasemini lapho izingane zidla khona, zingadli noma zihwebe.

2. Dlulisa ukuncintisana kwakho

“Ukuchitha isikhathi esihle namakhasimende akho kubalulekile—kodwa ukuchitha “isikhathi esiningi” kubaluleke nakakhulu,” kusho uHennessy noLecinski.

Abacwaningi baphakamisa ukuvakasha njalo, ubuso nobuso namakhasimende ukuze ukhulume futhi uwabheke usebenzisa imikhiqizo yakho noma uzizwele isevisi yakho.Engeza izinhlolovo ezimfushane, ezingabizi futhi uqaphe inkundla yezokuxhumana usebenzisa amathuluzi okulalela ukuze uthole impendulo eqhubekayo.

3. Buka abasebenzisi bakho bokugcina bethenga

Ngaphandle kokuxhumana nabasebenzisi bakho bokugcina, babuke bethenga imikhiqizo yakho.Ungase ulandele ukunyakaza kwabo ku-inthanethi noma ubuke ukubhekwa kwevidiyo esitolo.Cabangela lokho abadlule kukho ukuze bathole umkhiqizo wakho.Ingabe kwadingeka baseshe kakhulu?Bayizulazule kanjani iwebhusayithi?Ingabe umkhiqizo wakho ubufinyeleleka kalula?Ingabe babedinga usizo?Bathenge eyodwa noma eziningi?

Lapho isitolo sokuthuthukisa ikhaya senza lokhu, sabona amakhasimende athola futhi athenga imikhiqizo eminingi yephrojekthi.Kodwa baphuthelwe okuningi ababezodinga ukwenza lo msebenzi.Noma kunjalo, ababuyanga ukuzolanda lezo zimpahla.Isitolo sithole ukuthi lawo makhasimende aye kulo mncintiswano.Ngakho-ke badale uhlu lokuhlola ukuze basize amakhasimende athole yonke into ngesikhathi esisodwa ngamaphrojekthi ahlukene abahlele ukuwenza.

4. Buka amakhasimende esebenzisa umkhiqizo wakho

Uma ubuka amakhasimende esebenzisa imikhiqizo yakho endaweni yawo yemvelo ungabona ukuthi iziphi izici ezibaluleke kakhulu, ezisetshenziswa kancane futhi ezingenamsebenzi.

Ukuzibona zisebenza kunikeza ukuqonda okungcono kakhulu kunokubuza ukuthi iziphi izici ezizisebenzisayo ngoba ungase ungakwazi ukwabelana ngolimi olufanayo ezingxenyeni ezihlukene noma amakhasimende angase angaboni ngokugcwele ukuthi asebenzisa kanjani umkhiqizo.

Lapho umkhiqizi wezinto zikagesi ebuka abasebenzisi bokugcina besebenza, babone ukudideka okuningi phezu kwezintambo nezitolo zabo.Amakhasimende adidekile futhi akhungatheka ngomkhiqizo.Baqhamuke nokulungiswa okulula - umbala ofanayo wezintambo namapulaki - futhi ngokushesha kwakhuphula ukwaneliseka kwamakhasimende.

5. Beka amakhasimende emsebenzini (uhlobo)