Ungaba nolwazi olusebenza kahle kakhulu embonini, kodwa uma amakhasimende engazizwa sengathi uyawakhathalela, ngeke ahlale ethembekile.Nansi indlela abantu abaxhumana namakhasimende abangabonisa ngayo ukuthi bayabakhathalela.

Izinhlangano eziningi zithola kulula ukufundisa izisebenzi “amakhono anzima” eziwadingayo ukuze zenze umsebenzi kahle kunokuthuthukisa “amakhono athambile” azo.

Kodwa amakhono athambile - izimpawu zokunakekela, uzwela, ukulalela nokukhathazeka - okubaluleke kakhulu okuhlangenwe nakho kwamakhasimende.

“Isu lakho elingcono kakhulu ukufundisa abasebenzi bakho ukuthi ukunakekela amakhasimende kubukeka kanjani ekusebenzeni,” kusho uJon Gordon, umbhali wencwadi ethi The Carpenter.“Lapho bebona ukuthi kumnandi kangakanani ukunakekela, nokuthi kuhle kangakanani ukunakekela ibhizinisi, uzothola ukuthengwa kweqembu lakho nokubamba iqhaza okuqhubekayo.”

Ngakho-ke ukunakekela kubukeka kanjani?Nazi izindlela eziyisikhombisa abasebenzi abangabonisa ngazo ukuthi bayabakhathalela:

1. Yiba khona kakhulu kunangaphambili

Njengoba ibhizinisi liya liba nzima kakhulu ubuchwepheshe, ngokuvamile yizinto ezilula ezingenza amakhasimende azizwe emuhle.Nika amakhasimende ukunaka kwakho okuphelele ngokususa amehlo nezindlebe kuzo zonke iziphazamiso ezikuzungezile lapho ekhuluma.Ngokuvamile, abasebenzi bathayipha i-imeyili noma baphendule imigqa yokukhala ngenkathi ikhasimende linabo.

Abaholi kumele babe yisibonelo lapha, babeke eceleni iziphazamiso uma bexhumana nabasebenzi.

2. Nweba okunikezwayo

Nikeza ukukusiza, kodwa ungadluliseli phezulu.Uma amakhasimende evakashela wena, wazise ngokushesha, uma kungenjalo ngokushesha, futhi unikele ngokusiza.

Kunjalo, amabhizinisi amaningi enzeka ku-inthanethi nasocingweni kulezi zinsuku.Ngakho-ke uma amakhasimende eku-inthanethi, nikeza iseshini yengxoxo, kodwa ungenayo imititilizo yebhokisi lengxoxo ivela ngokuphindaphindiwe.Ocingweni, vala yonke ingxoxo ngokunikeza okunye ukusiza, uma kwenzeka amakhasimende ecabanga ngokunye.

3. Kwenze kube ngokwakho

Iningi labasebenzi abaphambili cishe bafunde kudala ukukhuluma namakhasimende ngamagama ukuze benze lokho kube okomuntu siqu.Lokho kuseyiqiniso.Kodwa ukwengeza inkumbulo - mhlawumbe kubhekiselwa kokuhlangenwe nakho kwesikhathi esidlule noma ulwazi lomuntu siqu amakhasimende abelane ngalo ngesinye isikhathi - kubonisa ukuthi uyamkhathalela umuntu, hhayi nje umsebenzi.

Izingosi zolwazi eziningi zishiya indawo yamanothi.Khuthaza abasebenzi ukuthi benze amanothi amafushane bona kanye nozakwabo abangawasebenzisa njengezinkomba zezingxoxo ezedlule ezingaphinde zishiwo futhi.Ngakolunye uhlangothi, bangafuna futhi ukuqaphela izinto okungafanele kuxoxwe ngazo namakhasimende.

4. Bonisa inhlonipho

Impela, izisebenzi ezisebenzelana namakhasimende ziyazi ukuthi ziyahlonipha.Kunezinyathelo ezengeziwe ongazithatha ukuze ubonise inhlonipho ngale kokulalela eduze, ukukhuluma ngomusa nokusebenzisa iphimbo elinomusa.

Isibonelo: Bonisa amakhasimende inhlonipho ngokuqaphela okuthile akwenzile.Ngingaba lula njengokuthi ngibancome ngokukhetha abakwenzile ngesikhathi soku-oda.Noma, uma beveza abakufezile - mhlawumbe ukukhushulwa komsebenzi, ukuqeda u-5K, ukuphothula kwengane yasekolishi - phakathi nezingxoxo zokwakha ubuhlobo, bancome ngomzamo owenziwe ukuze kuzuzwe lokho.Futhi ukuqaphele ku-akhawunti yabo ukuze ukwazi ukulandelela isikhathi esithile phansi komgwaqo.

5. Yiba nombono oqondile

Cishe akunakwenzeka ukusetha ithoni yokukhathalela lapho ukhuluma kabi ngomsebenzi wakho, izimbangi zakho, amakhasimende, imboni, isimo sezulu nanoma yini.Isiko elibi akulona elokunakekela.

“Lapho ubona okuhle, bheka okuhle futhi ulindele okuhle, uthola okuhle nokuhle ukuthole,” kusho uGordon.Ungasisebenzisa lesi simiso ngokwenza umzamo wokuyeka ukucabanga ngamakhasimende 'njengabacasulayo,' 'abasweleyo,' 'abangenalwazi' noma 'bangimoshela isikhathi.'

Abasebenzi akudingeki ukuthi bazifakele ushukela yonke into, amakhasimende noma omunye nomunye.Kodwa ungakha indawo enhle, enakekelayo ngokukhuthaza izinto ezinhle futhi ucele izixazululo zezinkinga - futhi ungakhonondi ngalezo zinkinga.

6. Zithokozise

Ukuhleka kuwuphawu lokunakekela.Yonke ingxoxo nokushintshana akumele kube yibhizinisi lonke.Amahlaya afanelekile avela kuwe noma amakhasimende ayindlela enamandla yokwakha amabhondi aqinile.

Okungenani, zihlekise ngokwenza iphutha elincane - kodwa ungalokothi uhleke ngephutha elikhulu elicasule amakhasimende.

Bonisa ubuntu bakho namakhasimende.

7. Hamba imayela elengeziwe

Funa izindlela zokwenza konke ukusebenzisana kube ngcono kancane.Izenzo ezincane, njengokuya amakhasimende emnyango noma ngewebhusayithi yakho, zibonisa ukuthi unentshisekelo kumakhasimende nokuthi aphathwa kanjani.

Landela izingcingo ukuze uqiniseke ukuthi konke kuhamba njengoba bekulindelekile kusho lukhulu, futhi.

Kopisha kokuthi Izinsiza Ze-inthanethi