Amakhasimende anezinketho ezingapheli, ngakho kungani kufanele aqhubeke ekhetha wena?

Uma bengazi ukuthi kungani kufanele bahlale bethembekile, basengozini yokuhlwithwa.Ukhiye wokugcina amakhasimende - kanye nokuwina amakhasimende amasha - kungase kube ukuwasiza aqonde kangcono ukuthi kungani ubafanele.

Nansi imibuzo eyisithupha ofuna ukuzibuza yona, futhi okubaluleke kakhulu, qiniseka ukuthi izimpendulo zicacile kumakhasimende akho.

1. Kungani wena?

Amakhasimende aya futhi anamathele enkampanini "elapha lokho okubaphethe," kusho uRob Perrilleon, we-SVP Delivery Services.

Amakhasimende angase angasho ngokuqondile ukuthi “anesifo,” kodwa cishe ngaso sonke isikhathi anesidingo okuthi, uma singagcwaliseki, sibe inkinga noma inkinga.

Ngakho-ke badinga ukwenza okungaphezu kokubona ukuthi umkhiqizo wakho, isevisi noma abantu basebenza kanjani.Kufanele baqonde ukuthi kubenza kanjani ukuthi benze kangcono.

Enye indlela iwukuba izindaba ezimatanisa ubungozi nesixazululo.

Ngamanye amazwi, siza amakhasimende abone – ngezingxoxo nabasebenzi abaphambili, kokuqukethwe ku-inthanethi nokuphrinta nevidiyo – ukuthi azoba yini ngaphandle kokusebenzisa imikhiqizo noma amasevisi akho, kanye nemiphumela emihle yokusebenzisa imikhiqizo noma amasevisi akho.

2. Kungani manje?

Izidingo zamakhasimende ziyashintsha, ngakho-ke kungenzeka angakudingi manje ngendlela abekudinga ngayo ngesikhathi esisodwa.Kubalulekile ukuhlala ubalulekile ngaso sonke isikhathi ukuze ugcine ukwethembeka.

Enye yezindlela ezingcono kakhulu ukuhlinzeka amakhasimende ngokuqhubekayo ulwazi ngezindlela ezahlukene zokusebenzisa imikhiqizo noma amasevisi akho, okukwenza ube yigugu futhi uhlobane ngezindlela ezahlukene ngezikhathi ezahlukene.Yabelana ngezinguquko, ukuthuthukiswa kanye nobufakazi bekhasimende ngeshejuli evamile ngokusebenzisa inkundla yezokuxhumana, i-imeyili nezingcingo zokuthengisa.

Uma uzama ukuzuza ithemba lokuthi “kungani manje?,” umlayezo udinga ukugxila kukho manje, kanye nevelu yesikhathi esifushane neyesikhathi eside, okuzoba ikusasa “manje.”

3. Kungani ukhokha?

Esinye sezikhathi ezinzima kakhulu zokugcina ukwethembeka yilapho amakhasimende edinga ukushintsha umkhiqizo noma ukuvuselela isevisi - ikakhulukazi uma izindleko zalezo zikhuphukile nhlobo.Ngakho-ke kubalulekile ukusiza amakhasimende abone ukuthi kungani ekhokha.

Okubalulekile wukugxila kulokho okuhambe kahle kumakhasimende kusukela aqala ukusebenzisa imikhiqizo noma amasevisi akho, ngokocwaningo oluvela ku-Corporate Visions.Babonise idatha eqinile efana nenzuzo eyengeziwe, ukwanda kokukhiqiza noma ukonga okuqashelwe okungaxhunyaniswa ngokuqondile nemikhiqizo noma amasevisi akho.

4. Kungani uhlale?

Umncintiswano wakho uzohlale uzama ukweba amakhasimende akho.Ngakho-ke ngenkathi ufuna ukusiza amakhasimende aqonde ukuthi kungani uphakeme, kufanele ulungele ukuzivikela emqhudelwaneni ozama ukuwaheha.

Awufuni ukwenza kube nzima ukuthi amakhasimende akushiye.Lokho kungadala ukucasuka kanye ne-viral backlash.

Kunalokho, amakhasimende adinga ukuqonda ukuthi kungani kufanele ahlale.UPerrilleon uphakamisa ukuthi kuqiniswe njalo izindawo ezine ezibalulekile:

• ukuzinza
• izindleko zoshintsho
• ukuzisola nokusola okulindelekile, kanye
• ubunzima bokukhetha.

Isibonelo, bakhumbuze ngenqubo ende, okungenzeka ukuthi inzima, abadlule kuyo ukuze banqume ngaweqinisekisa futhi uzinze leso sinqumo.Gqamisa ukonga izindleko ngokuhlala nawe - okuyinto ebaluleke kakhuluukugwema izindleko zoshintsho-futhiukungakhululeki kokuqala okusha.Futhi ubabonise ukuthi imikhiqizo namasevisi akho alingana noma angcono kangakanani kunemincintiswano'.

5. Kungani ziphenduke?

Isimo esikhona asiphilile kuwe noma kumakhasimende akho.Ufuna ukusiza amakhasimende abone ukuthi adinga nini ukuvela nokuthi ungawasiza kanjani ukuthi enze lokho ngamasevisi amasha noma ahlukene kanye nemikhiqizo.Futhi uma uzama ukwakha ibhizinisi, ufuna amathemba okubona ukuthi ukuvela kuzobazuzisa kanjani.

Nakhu lapho ofuna ukukhanga khona izidingo nemizwa yamakhasimende.Ufuna ukubakhombisa ukuthi into entsha noma ehlukile izofanelana kanjani kangcono nezidingo zabo ezishintshayo (futhi kungase kudingeke ubasize babone ukuthi izidingo zabo zishintshe kanjani) – leso yingxenye yezidingo.Ngaphezu kwalokho, udinga ukubasiza babone ukuthi ukuziphendukela kwemvelo kuzoba nomthelela omuhle kanjani endleleni abazizwa ngayo noma okuzobonwa ngayo abanye - leyo ingxenye yemizwa.

6. Kungani ushintsha?

Uma usiza amakhasimende ukuthi abone izimpendulo zemibuzo emihlanu edlule, uwenzile umsebenzi wakho: Amakhasimende azothola ukuthi asikho isizathu esihle sokushintsha.

Kodwa “uma ungumuntu wangaphandle uzama ukukholisa amathemba akho ukuthi ashintshe, udinga indaba ephazamisayo eyenza kube icala eliphoqelelayo lokusuka esimweni esikhona,” kusho uPerrilleon.

Kopisha kokuthi Izinsiza Ze-inthanethi