Amakhasimende afuna ukukhuluma nawe.Ingabe usukulungele ukuba nezingxoxo lapho ufuna ukuba nazo?

Mhlawumbe akunjalo, ngokocwaningo olusha.

Amakhasimende athi akhungathekile ngosizo lwe-inthanethi, futhi asancamela i-imeyili ukuze axhumane.

"Okuhlangenwe nakho okuhlinzekwa ngamabhizinisi amaningi akusahambisani nokulindelwe ngamakhasimende."“Abathengi banamuhla balindele ukuthola abakufunayomanje, hhayi kamuva.Njengoba silungiselela ikusasa, kuzobaluleka kakhulu kunangaphambili ukuthi amabhizinisi atholakale eziteshini eziningi, futhi siqinisekise ukuthi uxhumana ngendlela abantu abakhetha ukuxhumana ngayo.”

Ukukhungatheka kosizo lwe-inthanethi

Okokuqala, nakhu okukhungathekisa amakhasimende kakhulu uma efuna usizo ku-inthanethi:

• ukuthola izimpendulo zemibuzo elula
• uzama ukuzulazula kumawebhusayithi ayinkimbinkimbi, futhi
• uzama ukuthola imininingwane eyisisekelo mayelana nebhizinisi (elilula njengamahora okusebenza kanye nenombolo yocingo!)

Ngezansi, “abantu abakwazi ukuthola ulwazi abalufunayo ngokushesha futhi kalula,” kusho abacwaningi.

Amakhasimende athembele kakhulu kuma-imeyili

Lezi zinkinga ziholela amakhasimende kulokho athi isiteshi esithembekile, esingaguquki (futhi esake sabikezelwa ukuthi sifile): i-imeyili.

Eqinisweni, ukusetshenziswa kwe-imeyili ukuxhumana nezinkampani kukhule kakhulu kunanoma yisiphi esinye isiteshi, ucwaningo lwe-Drift lwathola.Ingxenye eyodwa kwezintathu yalabo ababuzwayo ithe basebenzisa ama-imeyili kaningi onyakeni odlule lapho besebenza namabhizinisi.Futhi u-45% uthi basebenzisa i-imeyili ukuze baxhumane nesevisi yamakhasimende njengakuqala.

Isiteshi sesibili esiyintandokazi sosizo: ucingo lwesidala!

Amathiphu angu-6 okuthuthukisa isevisi yekhasimende le-imeyili

Njengoba i-imeyili iseyisidingo esiphezulu samakhasimende adinga usizo, zama lawa mathiphu ayisithupha ukuze ugcine owakho uqinile:

• Shesha.Amakhasimende asebenzisa i-imeyili ukuze athole usizo ngoba alindele ukuthi kube okomuntu siqu futhi kufike ngesikhathi.Thumela amahora (uma kungewona angu-24) isevisi yamakhasimende iyatholakala ukuze iphendule phakathi nemizuzu engama-30.Dala izimpendulo ezizenzakalelayo ezisheshayo ezifaka isikhathi umuntu azophendula ngaso (futhi, kuhle kakhulu phakathi kwemizuzu engama-30).
• Yisho kabushaimininingwane yemibuzo yamakhasimende, ukuphawula noma okukukhathazayo okugqamile ezimpendulweni zakho.Uma kunegama lomkhiqizo, lisebenzise – hhayi inombolo noma incazelo.Uma bebhekisela ngezinsuku noma izimo, ziqinisekise futhi uzisho futhi.
• Gcwalisa isikhala.Uma ungakwazi ukunikeza amakhasimende izimpendulo zokugcina noma ukuxazulula izinkinga ngokugcwele, batshele ukuthi uzolandela nini ngesibuyekezo senqubekelaphambili.
• Nikeza amakhasimende kalula.Uma uzwa ukuphuthuma noma ukukhathazeka okukhulu ku-imeyili, nikeza inombolo yakho noma ucingo oluvela kuwe ukuze uthole ingxoxo esheshayo.
• Yenza okwengeziwe.Okungenani, imilayezo yakho ye-imeyili izoba isifinyezo esihleliwe solwazi olubalulekile amakhasimende aludingayo.Uma kuyinkinga enkulu, holela amakhasimende olwazini olwengeziwe: Shumeka ama-url emakhasini ewebhu aphendula umbuzo wabo, kanye nemibuzo evame ukulandela.Yenza inqubo ibe bushelelezi ngezixhumanisi ezifanele ze-FAQ, amavidiyo, inkundla yezokuxhumana kanye nezingosi zokuxoxa.
• Ungaguquguquki.Qiniseka ukuthi idizayini, isitayela kanye nethoni yemilayezo yakho kufana nezinye izinto ezithengiswayo, isevisi nezinto zokumaketha.Kubonakala njengento elula, kodwa impendulo engalungile, ezenzakalelayo ngaphandle kokuxhumana nomkhiqizo kuzokwenza amakhasimende azibuze ukuthi ngabe usebenzelana nomuntu ngempela yini.

Insiza: Ithathwe ku-inthanethi