"Ungase ungakuqondi uma kwenzeka, kodwa ukukhahlela ibhulukwe kungase kube into engcono kakhulu kuwe emhlabeni."UWalt Disney ubengakhulumi neze nabathengisi ngenkathi enza leso sitatimende, kodwa kungumlayezo omuhle kubo.

Izigaba ezimbili

Abathengisi bawela ezigabeni ezimbili: labo abaye bahlaziswa kanye nalabo abazokwenza.Banganciphisa ubunzima ngokubeka i-egos yabo lapho amathemba noma amakhasimende eletha ukukhahlela kokuvuka.

Izigaba eziyisikhombisa

Ukukhahlela okusheshayo kokuqwashisa kungase kuvezwe ngezindlela eziyisikhombisa:

1. Ukukhohlwa okukhululekile.Abanye abathengisi abaxhumani nabo ngokwabo noma ngamaphutha abo kuze kube yilapho ikhasimende likhipha isixwayiso esingenanhlonipho.Bakholelwa ukuthi bangabaholi abakhulu bokuthengisa.Ukukhahlelwa abakutholayo kuvame ukubathusa kakhulu.
2. Ukulunywa okwethusayo.Ukukhahlelwa kubuhlungu.Izinga lobuhlungu ngokuvamile lihlotshaniswa ngokuqondile nezinga lomthengisi lokunganaki mayelana namaphutha akhe obuholi.
3. Shintsha ukukhetha.Uma ubuhlungu bokukhahlelwa buncipha, ukukhetha okubhekene nomthengisi kuyavela: yenqaba ukuqonda okuhambisana nokukhahlelwa, noma qaphela ukuthi awuphelele futhi kungase kudingeke ushintshe.
4. Ukuthobeka noma ukuzidla.Abathengisi abamukela isidingo sokushintsha babonisa ukuthobeka, isici esibalulekile somholi oqinile.Labo abenqabayo ukwamukela isidingo sokwenza ngendlela ehlukile bayokhukhumala nakakhulu kunangaphambi kocingo lwabo lokuvuka.
5. Ukuzithela ngabandayo.Kwesinye isikhathi abathengisi basuke benganakile bese beqa izinto eziyisisekelo.Bese kuba umuntu othembayo noma ikhasimende liletha ukukhahlela okusheshayo.Ungaze ume unganyakazi.Uya phambili noma uya emuva.
6. Ukusabela ngokweqile ekugxekweni.Uma ubhekana nokugxekwa, ungangeni kumodi yokusabela.Kunalokho lalela futhi ubuze imibuzo evulekile ephoqa ikhasimende ukuthi lilethe ngaphezu kwempendulo ethi “yebo” noma “cha”.
7. Yehlulekile ukuchaza inani.Ukuchazwa kwevelu yikhono lokuxoxa ngomkhiqizo noma isevisi yakho ngokombono wekhasimende kunowakho.Kufanele ukwazi ukuvala igebe phakathi kokuthi umkhiqizo noma isevisi yakho iyini nokuthi ikwenzelani ngempela amakhasimende.Ukwehluleka ukwenza kanjalo kungase kubangele ukusabela okunzima kwamakhasimende.

Inani lobuhlungu

Ubuhlungu bufundisa abathengisi ngokuphumelelayo kakhulu kunokunethezeka.Uma okuthile kubuhlungu, abathengisi bangase basebenze isikhathi esengeziwe ukuze bagweme umthombo wobuhlungu esikhathini esizayo.

Abathengisi abafuna ukuzuza ngokukhahlelwa ngezikhathi ezithile kufanele balalele amathiphu ayisikhombisa:

1. Gxila emdlalweni omude.Bheka ukukhahlela kwakho ebhulukweni njengeqhubu owela kulo endleleni eya ekusasa eliyimpumelelo.Lesi sipiliyoni sokufunda esibalulekile maduzane sizoba sesibukweni sakho sokubuka sangemuva.
2. Funda emizweni yakho.Zibuze, “Iluphi ulwazi leli khasimende elizama ukunginika lona?”Isiphi isifundo lo muzwa ozama ukungifundisa sona?”
3. Khumbula, ukungakhululeki kufana nokukhula.Abathengisi abangalokothi baphumele ngaphandle kwezindawo zabo zokunethezeka abakhuli.Ukungakhululeki kungase kuholele ekuzithuthukiseni nasekukhuleni.
4. Yandisa umbono wakho ngesibindi.Ukuba nesibindi kusho ukuya phambili ngesibindi lapho udangele noma wesaba.Kubaholi bezentengiso lokho kusho ukuvuleka nokwamukela izinguquko.Uma usuwamukele amaqiniso mayelana namaphutha akho, ungawalungisa.Uma wenqaba ukufunda izifundo ezinganikezwa yi-butt, ukukhahlela okuqinile nokubuhlungu kakhulu kuzolandela.
5. Ungazinaki wena.I-ego engalawuleki ingase isebenze ngokumelene nawe.Ukuze ukhule njengomholi, zibandakanye ekuzihloleni nasekuzitholeni.
6. Yiba ngumgxeki wakho.Lawula indlela osho futhi wenze ngayo izinto ngobuhlakani nangengqondo.Gxila ekusebenziseni amakhono akho okuthengisa ukuze uthole imiphumela engcono kakhulu.
7. Hlala ukhona.Ukukhahlela kubuhlungu.Ungashwabani nobuhlungu.Kwamukele.Funda kukho.Kwenze kukusebenzele.Yisebenzise ukuze ube umdayisi osebenza kahle kakhulu.

Ukuthobeka okuzethembayo

Abathengisi abahle banezinga elifanele lokuzethemba.Abazithembi ngokweqile noma abanamahloni.Bathatha izinqumo ezicacile ngaphandle kokwesaba.Baphatha wonke umuntu ngenhlonipho, belandela umthetho wokuqala wobuholi, othi “Akuqondene nawe.”

Bahlale bekulungele ukukhahlela ezabo izinqe, bebuza imibuzo enzima: Ingabe uyidlala ngokuphepha kakhulu?Ingabe lokho kuthambekela kuvimbela ukukhula kwakho?Ungaba kanjani umholi onesibindi?Ukubuza nokuphendula imibuzo eyinselele kunikeza wonke umthengisi omuhle amathuba okuba umthengisi omkhulu.

Umthombo: Kuthathwe ku-inthanethi